Telephony

Call business partners, clients or employees directly from Bitrix24! Bitrix24 offers you simplified telephone communication and the ability to record conversations directly in the CRM module, and you can also use it as a virtual call center

BITRIX24 TELEPHONY

Virtual Call Center

In Bitrix24 system you have everything you need:

  • recording conversations
  • click call from Bitrix24 environment
  • call center services for customers
  • unlimited incoming lines
  • redirecting calls
  • voicemail
  • scheduling robocalls

CONTACT PLATFORMS


CONTACT LIST


CALLING


CALL LIST


Main features

Telephony allows you to record voice calls with customers and gives you the ability to use it as a virtual call center for users

IMPORTANT FEATURES OF BITRIX24 TELEPHONY

  • unlimited incoming lines
  • call routing
  • call recording
  • call redirecting during a call

  • voicemail, employee extensions
  • CRM integration
  • SIP connector for your PBX
  • with or without a VoIP phone
  • local numbers in 58 states

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